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My Projects

Implementing SharePoint

  • Implemented SharePoint Online for team/department use

  • Gathered requirements from users and stakeholders

  • Designed site structure: team sites, libraries, and metadata

  • Set up role-based permissions and access control

  • Automated workflows using Power Automate (e.g., approvals)

  • Customized branding to align with company identity

  • Conducted testing and gathered user feedback

  • Delivered user training and created support documentation

  • Integrated SharePoint with Teams and OneDrive

  • Monitored usage and adoption through SharePoint Admin Center

Microsoft Sharepoint

Implementing Autopilot

  • Deployed and configured Windows Autopilot for streamlined device provisioning

  • Integrated Autopilot with Microsoft Endpoint Manager (Intune)

  • Created and assigned Autopilot deployment profiles (user-driven and self-deploying)

  • Enabled automatic device enrollment into Azure AD and Intune

  • Imported device hardware IDs and managed device registration

  • Customized Out-of-Box Experience (OOBE) to reduce manual setup steps

  • Applied security baselines, compliance policies, and configuration profiles

  • Pre-installed core applications (Office, Teams, antivirus, etc.) via Intune

  • Tested deployment scenarios for new joiners and remote users

  • Provided user training and documentation for first-time setup

  • Reduced setup time from hours to minutes and minimized IT touchpoints

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Microsoft AutoPilot

Implementing Microsoft 365 User Onboarding Automation

  • Automated user account creation in Azure Active Directory

  • Assigned Microsoft 365 licenses based on user role or department

  • Automatically added users to Teams channels, distribution lists, and SharePoint groups

  • Sent customized welcome emails with login credentials and setup instructions

  • Created onboarding tasks using Microsoft Planner or To Do

  • Triggered workflows via Power Automate from a user request form

  • Applied default Intune device policies and security groups

  • Logged all steps in SharePoint or a ticketing system for audit and tracking

  • Reduced onboarding time and manual errors for IT and HR teams

Microsoft OnBoarding

Implementing Intune Device Compliance & Configuration Policies

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  • Created and deployed device compliance policies (e.g., password, encryption, OS version)

  • Automated conditional access rules to block non-compliant devices

  • Configured Intune configuration profiles (Wi-Fi, VPN, email settings)

  • Applied security baselines for Windows 10/11 using Microsoft best practices

  • Used dynamic device groups for policy targeting by department or location

  • Scheduled policy refresh intervals and monitored compliance status in Endpoint Manager

  • Enabled automatic remediation for non-compliant devices

  • Integrated with Azure AD for seamless policy enforcement across hybrid environments

  • Reduced manual setup time and improved endpoint security posture

Microsoft Intune

RASCI Model Implementation

  • Implemented the RASCI model to define roles and responsibilities across IT support workflows

  • Focused on key areas: Microsoft 365 onboarding, device provisioning, and access control

  • Identified stakeholders: IT, HR, hiring managers, end users, and security team

  • Created a detailed RASCI matrix to map roles for each task in the onboarding process

  • Conducted role validation sessions with each department to ensure clarity and alignment

  • Embedded RASCI roles into SOPs and process documentation

  • Integrated with Power Automate to trigger task assignments and status updates

  • Reduced ticket escalations and task overlap by clearly defining accountability

  • Improved collaboration and communication between departments

  • Reused the RASCI template across other IT automation and support projects

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